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FAQ
Login and Registration Issues
Why can't I log in?
Why do I need to register at all?
Why do I get logged off automatically?
I've lost my password!
I registered but cannot log in!
I registered in the past but cannot log in anymore!

User Preferences and settings
How do I change my settings?
The times are not correct!

Posting Issues
How do I post a topic in a forum?
How do I edit or delete a post?
Why can't I access a forum?

Formatting and Topic Types
Can I use HTML?
What are Smileys?
What are Announcements?
What are Post-it™ topics?
What are Locked topics?

User Levels and Groups
What are Administrators?
What are Moderators?
How do I become a User Group Moderator?

phpBB 2 Issues
Who wrote this bulletin board?
Why isn't X feature available?

 

Login and Registration Issues
Why can't I log in?
Have you registered? Seriously, you must register in order to login. Have you been banned from the board? (A message will be displayed if you have.) If so, you should contact the webmaster or board administrator to find out why. If you have registered and are not banned and you still cannot login then check and double-check your username and password. Usually this is the problem; if not, contact the board administrator -- they may have incorrect configuration settings for the board.
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Why do I need to register at all?
You may not have to -- it is up to the administrator of the board as to whether you need to register in order to post messages. However, registration will give you access to additional features not available to guest users such as definable avatar images, private messaging, emailing to fellow users, user group subscription, etc. It only takes a few minutes to register so it is recommended you do so.
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Why do I get logged off automatically?
Your data are stored in a cookie which it is erased whehn you loggoff or after some time. This prevents misuse of your account by anyone else.
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I've lost my password!
Don't panic! While your password cannot be retrieved it can be reset. To do this go to the login page and click I've forgotten my password. Follow the instructions and you should be back online in no time.
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I registered but cannot log in!
First check that you are entering the correct username and password. Some boards will require all new registrations be activated, either by yourself or by the administrator before you can log on. When you registered, it would have told you whether activation was required. If you were sent an email then follow the instructions; if you did not receive an email, then check that your email address is valid. One reason activation is used is to reduce the possibility of rogue users abusing the board anonymously. If you are sure the email address you used is valid then try contacting the board administrator.
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I registered in the past but cannot log in anymore!
The most likely reasons for this are: you entered an incorrect username or password (check the email you were sent when you first registered) or the administrator has deleted your account for some reason. If it is the latter case then perhaps you did not post anything. It is typical for boards to periodically remove users who have not posted anything in order to reduce the size of the database. Try registering again and get involved in discussions.
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User Preferences and settings
How do I change my settings?
All your settings (if you are registered) are stored in the database. To alter them click the Profile link (generally shown at the top of pages)
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The times are not correct!
The times are almost certainly correct; however, what you may be seeing are times displayed in a time zone different from the one you are in.
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Posting Issues
How do I post a topic in a forum?
Easy -- click the relevant button on either the forum or topic screens. You may need to register before you can post a message. The facilities available to you are listed at the bottom of the forum and topic screens (the You can post new topics, You can vote in polls, etc. list)
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How do I edit or delete a post?
Unless you are the board admin or forum moderator you can only edit or delete your own posts. You can edit a post (sometimes for only a limited time after it was made) by clicking the edit button for the relevant post. If someone has already replied to the post, you will find a small piece of text output below the post when you return to the topic that lists the number of times you edited it. This will only appear if no one has replied; it also will not appear if moderators or administrators edit the post (they should leave a message saying what they altered and why). Please note that normal users cannot delete a post once someone has replied.
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Why can't I access a forum?
Some forums may be limited to certain users or groups. To view, read, post, etc., you may need special authorization which only the forum moderator and board administrator can grant.
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Formatting and Topic Types
Can I use HTML?
That depends on whether the administrator allows you to; they have complete control over it. If you are allowed to use it, you will probably find only certain tags work. This is a safety feature to prevent people from abusing the board by using tags which may destroy the layout or cause other problems. If HTML is enabled you can disable it on a per post basis from the posting form.
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What are Smileys?
Smileys, or Emoticons, are small graphical images which can be used to express some feeling using a short code, e.g. :) means happy, :( means sad. The full list of emoticons can be seen via the posting form.
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What are Announcements?
Announcements often contain important information and you should read them as soon as possible. Announcements appear at the top of every page in the forum to which they are posted.
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What are Post-it™ topics?
Post-it topics appear below any announcements in view forum and only on the first page. They are often quite important so you should read them where possible.
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What are Locked topics?
Locked topics are set this way by either the forum moderator or board administrator. You cannot reply to locked topics and any poll contained inside is automatically ended. Topics may be locked for many reasons.
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User Levels and Groups
What are Administrators?
Administrators are people assigned the highest level of control over the entire board. These people can control all facets of board operation which include setting permissions, banning users, creating user groups or moderators, etc. They also have full moderator capabilities in all the forums.
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What are Moderators?
Moderators are individuals (or groups of individuals) whose job it is to look after the running of the forums from day to day. They have the power to edit or delete posts and lock, unlock, move, delete and split topics in the forum they moderate. Generally moderators are there to prevent people from going off-topic or posting abusive or offensive material.
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How do I become a User Group Moderator?
User groups are initially created by the board administrator who also assigns a board moderator.
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phpBB 2 Issues
Who wrote this bulletin board?
This software (in its unmodified form) is produced, released and is copyrighted phpBB Group. It is made available under the GNU General Public License and may be freely distributed; see link for more details
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Why isn't X feature available?
This software was written by and licensed through phpBB Group. If you believe a feature needs to be added then please visit the phpbb.com website and see what the phpBB Group has to say. Please do not post feature requests to the board at phpbb.com, as the Group uses Sourceforge to handle tasking of new features. Please read through the forums and see what, if any, our position may already be for features and then follow the procedure given there.
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